Privacy Policy
- Introduction
This Policy describes the principles of personal data processing by RECENS in connection with its business activities in the field of innovative promotional gadgets with pure gold elements and NFC chips.
The document has been prepared in accordance with the regulations in force in Poland and the European Union, in particular:
- Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”),
- the Act of May 10, 2018, on Personal Data Protection,
- regulations concerning the prevention of money laundering and terrorist financing (AML/CFT), to the extent required in transactions involving precious metals.
Similar to international gold refineries (e.g., Argor-Heraeus, Heraeus Precious Metals), we attach the utmost importance to privacy protection, information security, and the transparency of our processes.
- Data Controller
The personal data controller is:
RECENS
Registered office address:
Władysława Łokietka 5/2
70-254 Szczecin
Contact email: office@recens.com
- Scope and Sources of Data
We may collect and process personal data from the following sources:
- directly from clients (e.g., when placing an order, registering an account, email contact),
- within B2B cooperation (e.g., data of contractors, representatives, contact persons),
- through IT systems and analytical tools (e.g., server logs, cookies, security monitoring).
The scope of data includes, in particular:
- identification data: first name, last name, company name, NIP/REGON,
- contact data: address, email, phone number,
- financial data: payment information, account number, transaction history,
- technical data: IP address, location data, website activity data.
- Purposes and Legal Basis for Processing
We process personal data for the following purposes:
– Performance of contracts and orders – processing is necessary for the performance of a contract (Art. 6(1)(b) GDPR).
– Fulfillment of legal obligations – in the scope of accounting, taxes, anti-money laundering (Art. 6(1)(c) GDPR).
– Legitimate interest of the Controller – e.g., pursuing claims, conducting analyses, ensuring system security (Art. 6(1)(f) GDPR).
– Marketing and communication – based on user consent (Art. 6(1)(a) GDPR).
- Data Sharing
In compliance with international standards of responsible business, data may be disclosed to:
- entities providing services to the Controller (e.g., banks, payment operators, couriers, IT system providers),
- public institutions authorized by law,
- in justified cases – business partners within international cooperation, while maintaining EU data protection standards.
- Transfer of Data Outside the EEA
As a rule, data is not transferred outside the European Economic Area. However, if the nature of cooperation requires it (e.g., international transactions, logistics), mechanisms compliant with GDPR are applied, such as standard EU contractual clauses.
- Data retention
- Data related to contract performance – until the claims become time-barred,
- Accounting and tax data – for the period required by law (5 years),
- Marketing data – until consent is withdrawn,
- Data required by AML/CFT regulations – for the period specified in special provisions.
- Rights of Data Subjects
Every data subject has the right to:
- access their data,
- rectification or completion,
- erasure of data (“right to be forgotten”),
- restriction of processing,
- data portability,
- object to processing,
- lodge a complaint with the President of the Personal Data Protection Office.
- Cookie files and Analytics
The website uses cookies to ensure proper operation, traffic analysis, and content personalization. Users can change cookie settings in their browser.
We may use analytical and marketing tools (e.g., Google Analytics, TikTok Ads), where data is processed anonymously, in accordance with GDPR regulations.
- Information Security
In accordance with the standards applied in the international precious metals sector:
- we use transmission encryption (SSL/TLS),
- we implement monitoring and access control systems,
- we restrict data access exclusively to authorized personnel,
- we maintain internal procedures ensuring security and legal compliance.
- Ethical Principles and Compliance
RECENS, like global refineries, adheres to the principles of transparency, legality, and responsibility in precious metals trading.
In particular:
- we do not cooperate with entities violating human rights,
- we apply KYC (Know Your Customer) procedures for larger transactions,
- we operate in accordance with anti-money laundering (AML) regulations.
- Contact
For matters concerning personal data, please contact us:
Email: office@recens.com
Correspondence address:
Władysława Łokietka 5/2
70-254 Szczecin
